Women Who Lead Change

Leading Through Uncertainty

Michelle Johns Season 3 Episode 7

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0:00 | 17:54

Leading Through Uncertainty: The Psychology of Change

Each stage of the Change Curve needs something different from you.

  • In denial: People need information, repeated calmly.
  • In anger: People need to be heard, not corrected.
  • In bargaining: People need boundaries, gently held.
  • In depression: People need support and hope.
  • In acceptance: People need direction and tools.